ACCEPTANCE OF TERMS OF SERVICE
The customer accepts the terms of service written in the contract as soon as the contract is received by customer. The written contract lists out immediate issues that may arise during the install and does not have all contractual obligations written out.
PAYMENTS
Payments are due in two segments when the parts and labor are purchased through TSGSAN. An initial payment to cover all parts and partial labor will be collected before the Service is scheduled and completed. After the deposit has been collected and the parts ordered the Service will be scheduled upon arrival of all parts. When the job is completed (Completed is when the job is done according to contract) the final payment to cover labor is expected immediately. The customer will be charged $30 for each week late on payment.
LIMITATIONS TO SERVICE: WE RESERVE THE RIGHT TO REFRAIN FROM PROVIDING ANY OR ALL SERVICES ORDERED AND INSTEAD REFUND THE CUSTOMER’S PAYMENT, IF ANY, WHOLLY OR IN PART, ON THE BASIS THAT THE MINIMUM SYSTEM REQUIREMENTS ARE NOT MET OR THE TECHNICAL NEEDS (INCLUDING WIRING OR OVERCOMING PHYSICAL OR TECHNICAL BARRIERS) OR
OTHER REQUIREMENTS OF THE CUSTOM PROJECT
LIMITATION OF REMEDY: UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, EXPENSES COSTS, PROFITS, LOST SAVINGS OR EARNINGS, LOST OR CORRUPTED DATA, OR OTHER LIABILITY ARISING OUT OF, OR RELATED TO, THE SERVICES PROVIDED BY US RESULTING FROM THE SERVICES PROVIDED HEREUNDER.
RELEASE OF LIABILITY: BY AGREEING TO USE OUR SERVICES, YOU AFFIRMATIVELY RELEASE AND HOLD HARMLESS TSGSAN AND THEIR THIRD PARTY SERVICE PROVIDER(S) FROM AND AGAINST ANY LOSS, LIABILITY, OR DAMAGE THAT YOU OR THE OWNER OR LESSEE MAY SUFFER, INCLUDING BUT NOT LIMITED TO ANY COMPONENT OR ELEMENT OF CUSTOMER RESULTING FROM THE ACTIONS
OR FAILURE TO ACT OF TSGSAN AND/OR ITS THIRD PARTY SERVICE PROVIDER(S), REGARDLESS OF ANY APPLICABLE WARRANTIES, DISCLAIMERS AND WAIVERS, AND YOU FURTHER AGREE THAT THE FEE PAID, IF ANY, FOR ANY PARTICULAR SERVICE SHALL CONSTITUTE LIQUIDATED DAMAGES AND ARE A REASONABLE ESTIMATE OF DAMAGES TO YOU.
There will be no refunds on labor. Once the service is completed the customer has a 30 day labor warranty on all installed parts. Once the 30 days has expired the customer will be charged for additional Labor and parts to achieve the desired goal.
Parts are subjected to manufacture warranty.
MODIFICATIONS TO TERMS OF SERVICE AND SERVICE
TSGSAN may change the terms and conditions of the Service from time to time. Upon any such change, TSGSAN will notify the Customer by posting the changes to www.tsgsan.com. TSGSAN reserves the right to modify or discontinue the Service with or without notice to Customer. TSGSAN shall not be liable to Customer or any third party should TSGSAN exercise its right to modify or discontinue the Service. Customer’s use of the Service constitutes an affirmative agreement by Customer to abide and be bound by these Service Terms and its modifications.